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The "Sales Advisor"
Jim Klein, Publisher
JWK@FromTheHeartSalesTraining.com
http://www.FromTheHeartSalesTraining.com
ISSN 1930-0085
Published every Tuesday
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In this issue:
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Hello Subscriber,
My vision is to create 1,000,000 sales people worldwide who achieve mastery, come "from the heart," and positively impact lives with perfect solutions.
Will you be one of them?
-- Feature Article: How to Generate A Steady Supply of Quality Leads
-- Jim's Update: Tap into Your Power
-- Jim Recommends: How To Make Your Living In Sales
Please add "Sales_Advisor@aweber.com" and "jwk@fromtheheartsalestraining.com" to your whitelist or address book in your e-mail program, so that you have no trouble receiving future issues!
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A Note From Jim
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Hi Subscriber,
Marie and I got away this weekend for alittle R&R. Only a short trip to Niagara Falls, however, it felt good to unplug from the computer, phones, and all the other stuff.
We left Friday afternoon and returned Sunday night. Although I have lived in this area all my life and have been to Niagara Falls numerous times, it's still a wonder to behold the power of Mother Nature.
All that water continuously rushing over the falls, day after day, year after year, just reminded me we truly do live in an abundant universe. We must all remember there is more than enough for all of us to have an abundance of riches in all areas of our lives.
So as you go through the coming week, be grateful every day for what you have and know that you can be, do or have anything you can imagine.
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you'll discover secrets like ...
* The 10 reasons why people purchase any product or service.
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* How to use your most important sales tool.
* Seven steps you must take to increase your sales.
And much, much more!
Visit this link now and sign up:
http://www.fromtheheartsalestraining.com/free-teleseminar.html
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Feature Article
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How to Generate A Steady Supply of Quality Leads
by Jim Klein
It's another day at the office, and you're waiting for a potential customer to call or walk in.
How different would your business be if your current customers were enthusiastically seeking out prospective customers for you? Imagine how exciting it would be to talk to people who already know about you and your products or service. How difficult would it be to close those sales?
Selling to those people would be simple. So why aren't your current customers bringing you referrals? Perhaps it's because you have not shown them how, motivated them, made it easy for them, asked them or started the process.
Getting good quality referrals requires planning and preparation.
Start by making a list of all the people who might be a referral source for you. Start with your current clients. Which ones are currently sending you business? Which ones are very satisfied with your product or service and the results they are getting?
Next consider people you know who would have access to people who would be ideal prospects for you. People such as your attorney, accountant, banker, broker, etc.
Now, go through you list and pick out the top ten to twenty percent of your best referrers. There's a good chance you already have some people who regularly recommend prospective customers to you. Start with these potential referral sources. You'll have better results developing stronger relationships with a few referral sources rather than shallow relationships with lots of sources.
In order to help your referrals sources to give you good, qualified referrals, you need to get crystal-clear about what you are looking for. Who is your ideal prospect?
What problems do your products and services solve? It will be easier for your referral sources to spot potential clients for you if they are clear about what problems to look for.
When you are clear about describing the recommendations you want, you make it easier for your referral sources to identify prospective customers for you.
Now that you have identified several possible referral sources and you are clear about the types of clients you want, it's time to create a customized plan for each referral source. One important aspect to remember is, what does your referral source gain by referring people to you? People want to know what's in it for them.
Some of your referral sources will do it just because they are so sold on your product or service. Others will need some other benefits in order to become good sources of referrals. So think of as many benefits as you can for those people to referr business to you.
To instill confidence in your referral source, you need to let them know exactly what you will do when given a referral. Your referral source has surely developed valuable relationships over the years and will be reluctant to do anything that might jeopardize those
relationships. Be specific as to what will happen when your referral source gives you a referral. A simple, step-by-step process that shows how you will represent yourself will provide assurance that the potential customer will be treated with respect and dignity.
Next, discuss the specific actions you want from your referral source. Do you want them to call the potential customer? What do you want them to say? Would you prefer they arrange a three-way appointment? Often, people want to give you referrals, but don't know exactly what to do or how to do it. Train them; coach them; help them get clear on what's expected of them.
When a satisfied customer sends someone to you the sender should immediately receive some recognition and appreciation. Possibly a quick thank you note or telephone call at bare minimum. That should happen right away. Some type of thank you gift is usually
appropriate and effective.
I've sent steaks, books, clocks, calculators, small electronic items, knife sets, all sorts of things. I recommend gifts that you do not ordinarily sell and a different gift each time the person refers. You will be surprised by the positive results from this kind of action.
You'd also be surprised at the negative results of not doing this. The client who refers once and fails to get recognition and appreciation will probably won't say anything to you, but to himself and often to a friend or associate he does say, "Can you believe it? I sent that guy a customer and didn't got as much as a thank you." And then he won't ever refer any one again.
From the new referrals and clients you obtain from those referrals, you can start the process all over again and develop new referral sources. This is a great way to dramatically boost your business without the time and effort of cold calling and cold prospecting.
Developing and implementing an effective referral strategy can produce a steady stream of new business for years to come. You can achieve your professional goals faster and easier through effectively targeting referrals.
See you next week...
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About Jim
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Jim Klein, "The Sales Advisor" is author of the award winning "How To Make Your Living In Sales" System.
If you''d like an effective and affordable system that can boost your sales by 30 to 50 percent or more in the next twelve months or less, close more sales and achieve a level of success, freedom, and security you really want. Go to
www.personal-sales-training-program.com
If you liked today's issue, you'll love Jim's dynamic sales, marketing and success training products to help you market and grow your business -- and yourself. Learn more at: www.fromtheheartsalestraining.com/products.html
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Jim Recommends
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Copyright (C) 2008 by From The Heart Sales Training
Permission is granted to reproduce or distribute this newsletter only in its entirety and provided copyright is acknowledged. |