An associate of mine recommended you to me and from the moment I pulled up your home page, I was impressed. Your pricing plan takes start ups like me into account. Further, you have been highly responsive and helpful whenever I have contacted you with questions or concerns. I can confidently promise that I will be a customer of [Ezine Director] for ...
Just a quick note to say a big “Thank You” to Heath who helped me one-on-one via phone support for an file import issue. Issue solved in under 5 minutes (I think I’m even rounding up) thanks to his patience and clarification of the Ezine Director process!
Your interest in user feedback, as well as responsiveness, goes a long way in my opinion of the site.