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Subject: FileSlinger(TM) Backup Reminder 11-03-06: Just One More... - November03, 2006



Dear Zinester,

Most backup strategies have weak points, which is why it's good
to have more than one in place. A colleague who specializes in
risk management once said to me that the correct answer to the
question "How many backups do you need?" is "Just one more." My
own experience at the 2006 Podcast Expo proves this.

I was giving a presentation about "Creating and Keeping Raving
Fans" for your podcast. Before setting out on my fateful drive
down to Ontario, I put a copy of the PowerPoint presentation,
complete with audio clips, onto the handy USB stick the Ur-Guru
gave me for Christmas last year. (Aren't we the romantic
couple?) So I knew, standing by the ditch looking at the remains
of my car, that even if my laptop had died in the crash, I had
what I needed to give my presentation.

Since this was a podcasting conference, the organizers had
arranged for all the speakers to be recorded and to have the
recordings released as podcasts. I was looking forward to this,
because I've only had homemade recordings of my presentations to
date, and they don't pick up either the audio from the computer
or the questions from the audience, even when I'm not dealing
with a mangled microphone cord or horrendous background noise.

Being the backup fiend that I am, I asked the conference
organizer if it would be all right to make my own recording of
my talk, so I could put it on a CD and send it to my mother. (My
mother not only doesn't have an MP3 player, she doesn't have a
computer.) He said it was fine, so I packed along my
newly-purchased iriver IFP-895, which I had tested out the week
before.

This particular model of iriver gets great audio quality with
its built-in mic, but it has one real drawback from my point of
view: the buttons are all too sensitive. They react to the
lightest of touches, which makes putting the thing in your hip
pocket a less than stellar idea, as I learned the hard way.

It turned out that when I thought I was starting the recording
on the iriver, I was actually pausing it, so what I ended up
with was 15 minutes' worth of pre-presentation setup discussion
with the sound and projector person. (And somehow neither of us
noticed until halfway through the presentation that the
projector's resolution wasn't up to Enna's 1440 x 900 widescreen
and I should have re-set it before starting. I blame it on the
angle I was seeing the screen from, up there on the stage, but I
don't know what his excuse was.)

I was disappointed and embarrassed when I got home and checked
the recording, but was reassured that at least the professional,
plugged-into-the-computer, second-microphone-for-the-audience
recording would be coming out in a week or so.

And then I got an e-mail message from Tim Bourquin:

> I am so embarrassed and upset to have to write this email,
> but I am afraid the audio-visual recording company we used
> for the show has made a huge error and recorded over your
> session at the Expo.
>
> It was a terrible error, and while the AV company has
> apologized profusely, it doesn't bring back the audio file.
> Apparently they lost a total of 4 sessions (including yours)
> from the upstairs sessions on Friday afternoon.
> I have spent the past two days speaking with the president of
> their company, because they were told and knew from the
> beginning how critical these audio recordings were to us.
> Nonetheless, they failed to make backups and lost 4 of the
> sessions.

Now, I'd like to know how you can record over a digital file.
Ron Moore of the Battlestar Galactica podcast had just finished
telling us that morning about the way his digital recorder
started a new file every time he tried to go back and "tape
over" a mistake. There wouldn't be any reason to give recordings
of different talks the same file name. I suspect them of using
actual magnetic tape for the recordings, which not many
companies do these days.

The most important line in the message might well be "they
failed to make backups." There are nearly infinite ways to lose
a file, but a great many ways to back one up, as well, and even
physical tapes can be copied without too much trouble, even if
it takes more time.

If I hadn't botched my recording, it could have saved the day
for them. If they hadn't botched their recording, it could have
saved the day for me. But neither of us produced a usable
recording.

Sometimes that happens. Sometimes you have four copies of a file
and every one is corrupt. As I said last week, I have multiple
copies of everything, but right now they're almost all in the
same building, so fire, flood, or earthquake could destroy all
of them at once. (I have trouble imagining even a dedicated
thief going through all the file boxes in the garage to get
every last end-of-year DVD I make.)

No backup strategy, and in particular no implementation of that
strategy, is completely foolproof. Murphy's Law is alive and
well and flourishing inside your computer. But the more backups
you have, and the more places you keep copies of your data, the
safer you'll be.

Don't go too far overboard: you don't want your backup system to
interfere with your ability to create that valuable business
data in the first place. But especially if you're going into a
risky situation (like traveling to a conference), it can be
worth making just one more backup of the most important data.

****************************************************************
Remember to visit the FileSlinger(TM) Backup Blog
(http://www.fileslinger.com/blog/) for between-reminders backup
information and for back issues of this newsletter. You can post
comments and questions right on the blog site, too.

************************************************************
If you enjoy The FileSlinger(TM) Backup Reminder, please forward
it to friends and colleagues. It comes to you every Friday from
writer and small business consultant Sallie Goetsch. If you're
an independent professional in the Bay Area, check out
http://www.fileslinger.com for the help you can't afford to be
without.

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to opt in.

****************************************************************
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