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Dear Words That Work subscribers:

Attached is the September 2005 edition of Words That Work, the Real Edit newsletter.

**Format survey results: Most subscribers who responded prefer receiving the PDF version of the newsletter AND the links to articles on our Web site, so we will continue to provide both.**

In this issue:

* "Tap Your Human Voice" explains why a conversational voice makes your communications stand out -- and how to get one. Go to http://www.realedit.com/wtw_0905_fe1.html.

* "Tell a Compelling Program Tale" provides tips on writing engaging articles about complex programs or services. Go to http://www.realedit.com/wtw_0905_fe2.html .

* Plus: we rant about the need for an editorial process (go to http://www.realedit.com/wtw_0905_randr.html ), and the Grammar Queen gives proactive advice (go to http://www.realedit.com/wtw_0905_gq.html ).

Find this newsletter useful? Pass it on! Is there something you especially like -- or wish we would cover? Tell us about it!

If you have any problems opening or reading the newsletter, please let us know at editor@realedit.com .

Thank you,
Sandra & Carolyn

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